How HumanKind uses Involved to power their disability inclusion practice

HumanKind works with large organisations (like pharmaceutical and logistics companies), on disability and neurodiversity inclusion. They operate in the learning and change sector, helping organisations move from awareness to practical change—especially on topics where fear, stigma, and lack of disclosure are common.

As they describe it:

“There is such a deep misunderstanding of what disability is… and a lot of fear as well. What we try to do is build comfort and confidence to engage in the subject.”

Their approach is explicitly practical, not theoretical:

“It’s not just awareness. It’s: okay, that’s great—but what do I actually do?”

Why HumanKind uses Involved

Disability and neurodiversity are sensitive topics. Employees often hesitate to speak openly, especially when disclosure could affect how they are perceived at work.

HumanKind needed a way to:

  • Create psychological safety
  • Capture real, nuanced perspectives
  • Enable leaders and executives to understand where change is needed and actively lead it
  • Show impact and progress to leadership

As they put it:

“This subject is quite sensitive and nuanced… if you just ask yes/no questions, people will often say what they think is politically correct.”

How Involved is used across the process

HumanKind uses Involved throughout their entire service, not as a one-off tool.

Before engagements

To understand where an organisation actually stands:

  • Map baseline sentiment and awareness

  • Identify early barriers and blind spots

“Involved helps us understand the baseline is… where is this organisation right now?”

During workshops

To complement in-person facilitation with anonymous digital interaction:

  • Participants contribute and react in real time

  • Quieter voices are heard

  • Disagreement can surface safely

“The interactivity allows us to surface overall sentiment… not just individual opinions.”

After engagements

To analyse results and demonstrate impact:

  • Compare before-and-after attitudes

  • Translate input into management-ready insights

  • Provide concrete next steps

“We can go back to leadership and say: here was the starting point, and here is where we are now.”

What value Involved creates for HumanKind

Using Involved enables HumanKind to:

  • Work credibly with highly sensitive topics while preserving anonymity

  • Replace intuition with data when refining their methodology

  • Deliver faster, clearer reporting to clients, saving time and effort

  • Demonstrate impact and ROI to senior leadership

  • Accumulate a growing, compounding data asset across engagements

Over time, this puts HumanKind on a goldmine of insight, allowing them to:

  • Expand client engagements beyond single interventions

  • Strengthen their business case with evidence from past work

  • Move toward offering benchmarking services to present and future clients

As they summarise:

“It gives us direction, helps us assess our work, and keeps making us better.”

Involved is not just a tool in HumanKind’s work—it is a core part of how they deliver, learn, and scale their services.

Anna Pawlowicz
CEO
Nathan Bray
COO